FAQ

Every seat belt retractor is equipped with a complex mechanism that is engineered to lock up during an accident. The components are accompanied by a small explosive device known as the the inflator, triggered by the igniter, responsible for deploying in a timely matter. All this is controlled by a small sensor which communicates with the airbag system in your car. We completely replace the sensor, igniter and the inflator and rebuild the mechanism, making your seat belt like new again!

All seat belts are repaired within 24 hours of receiving. This means if we were to receiving your package on Monday, it would go out on Tuesday. Please keep in mind that this excludes weekends and holidays. This means if we were to receive your package on Friday, it would go on on the following Monday. All seat belts are shipped via FedEx Ground from Westfield, MA 01085 that takes 1-5 business days.

Our repair facility is located at:

SAFETY RESTORE
45 Meadow St.
Westfield, MA 01085

Yes! Simply include a check or money order made out to: SAFETY RESTORE in the box along with your seat belts. Be sure to calculate to correct amount. If you have any questions, please call us at (855) 552-7233 M-F 9-5 EST

You can call us at (855) 552-7233 M-F 9-5 EST, email us at info@seatbeltrepairservice.com or visit the contact page to send us a message.

Seat belts are designed to only retract at one angle, and this is the position it is installed in your vehicle. Trying to have the seat belt released in any other position will not be possible. Simply install the seat belt in your car and it’ll work!

If your airbag light is still on after installing the repaired seat belt, you may have other SRS components in need or repair or replacement. Airbags, crash sensors, seat belts, clock spring and the SRS airbag module all communicate with each other. We recommend scanning your system to see what codes are still there.

No worries! You have Lifetime Warranty on your seat belt repair an we stand by it 100%. Simply contact us and we’ll be happy to help you!